For details, be sure to read your contract and scan through our Guest Page for specific resources and contacts
- Emergency & Safety: Visit our Safety First page for more information
- Something Not Working: Visit our maintenance page for more information
- Thermostats: Keep temperatures set between 68°F – 74°F. Please keep all exterior doors and windows shut whenever the AC or heat is running.
- Grounds & Boundaries: This is an authentic countryside retreat—keep exterior doors and screens closed at all times to prevent insects and pest from entering. Please respect marked perimeter fences and do not trespass onto adjoining private farmland.
- Septic Care: Glorious Hills Ranch operates on a sensitive septic system. Flush toilet paper only—never flush paper towels, feminine hygiene products, or wipes (including "flushable" wipes). Do not pour cooking grease or food scraps down sink drains.
- Quiet Hours (Indoor & Outdoor): Quiet hours begin promptly at 11pm to 8am across the entire property. Because the Villa and Guest House are in close proximity and may be occupied by separate, unrelated parties, loud outdoor gatherings, exterior sound systems, and heavy indoor amplified music/bass must cease at this time. Indoor voices and music inside all structures must be lowered to a level that cannot be heard outside the building. Other guests or neighbors may contact the Fannin County Sheriff's Office directly regarding noise disturbances. Management accepts no responsibility or liability if law enforcement requires your gathering to shut down, and any violation disturbing another party will result in forfeiture of your security deposit without refund.
- On-Site Fire Extinguisher: There's a fire extinguisher available for immediate response to a minor fire. In case of a burning fire, call 911.
- Villa: Located on top of the fridge
- Guest House: Located on top of the ironing board in the laundry area
- Smoke-Free & Drug-Free Property: Glorious Hills Ranch is a strictly smoke-free, vape-free, and drug-free property. The possession or use of illegal drugs, illicit substances, or marijuana (medical or recreational, in any form including vaping and edibles) is strictly prohibited anywhere on the grounds or inside any structure. Any evidence of drug use or indoor smoking/vaping will result in an immediate $500 deep-cleaning and ozone remediation fee.
- Pet-Free Property: To protect guests with severe allergies and maintain our accommodations, the property maintains a strict No-Pets Policy of any kind (including dogs, cats, emotional support animals, and visiting pets brought by day guests). Bringing an unauthorized animal onto the premises will result in an automatic specialty sanitization fee per animal, charges for any physical damage or outdoor remediation, and immediate termination of your stay without refund. (Note: Qualified ADA service animals trained to perform specific tasks for an individual with a disability are permitted under state and federal law; please notify management prior to arrival.)
- Alcohol Policy:
- Mixed Drinks & Cocktails: A TABC licensed bartender is required for all mixed alcohol drinks.
- Beer & Wine / General Alcohol Consumption: The primary renter assumes full legal, medical, and personal responsibility for attendee safety. Underage drinking is strictly prohibited, and the renter must be responsible for the safety of their intoxicated guest. Owner is not serving alcohol. Owner is not responsible for intoxication incidents. Renter assumes full liability for all guests drinking and for compliance with all local laws governing alcohol service.
- Outside Vendors Policy:
- Renter Responsibility: Outside caterers, DJs, planners, and specialty vendors are welcome. The primary renter remains responsible for all conduct, delays, equipment, or property damage caused by their vendors.
- DJ Equipment/Speaker Outlets: To prevent electric breaker overload during an event, ensure your music equipment/speakers are plugged into the 4 dedicated outlets in the ballroom.
2 outlets are located on the wall of the double door leading to the exterior
2 outlets are located on the wall backing the kitchen wall
- Vendor Load-In & Cleanup: All vendor equipment, trash, and rental items must be removed by your contracted departure time. Vendors must abide by designated parking rules and may not drive or park on unpaved lawn areas.
- Decorations: No glitter, confetti, silly string, or open-flame candles. Use painter's tape only—no staples, nails, or duct tape on walls or woodwork.
- Firearms & Weapons: Firearms, handguns, rifles, concealed weapons, ammunition, airsoft/pellet guns, and weapons of any kind are strictly prohibited across the entire property, grounds, and buildings. Discharging firearms or outdoor target shooting is strictly prohibited. Violations will result in immediate stay termination without refund, forfeiture of deposit, removal from the premises, and notification of the County Sheriff.
- Illegal Activity: Engaging in unlawful conduct or using the premises for any illegal purpose is strictly prohibited. Any confirmed illegal activity results in immediate law enforcement dispatch, immediate eviction with no refund, and full renter liability for resulting damages, fines, or legal fees.